Knowledge Management: Complex Adaptive Learning

In today’s complex and rapidly changing environment, the inter-action between information, knowledge and learning matters more than ever. In the Complexity Space, knowledge management is an essential business strategy. When the goal is to shift patterns of behavior and encourage emerging and pattern shifting “dynamic” outcomes, the focus is on addressing the adaptive learning process itself rather than on any specific subject or skill being taught.  This point of view is that what is “learned, unlearned and relearned” is infinitely more complex than what is “taught.”

Complex Adaptive Learning embodies our work in organizational “learning and knowledge management”.  We focus on the patterns of connections, information, and exchanges  between individuals, teams, functions, customers, vendors, competitors etc. as a complex process – one governed by different principles than are typically associated with traditional information gathering, knowledge transfers and applications.

 Consider the following question – How do you fix a problem with Complex Adaptive Learning? 

Complex Adaptive Learning is not about finding a fix.  However, many organizations approach their training and development programs as fixes for their mounting business challenges.  For most organizations, the time and resources available to find and implement a program that results in a permanent fix is not a viable business strategy in a readily changing and complex business environment.

We believe that permanent fixes are a myth. We also believe that organizations address productivity, profitability and employee development by gathering, integrating and acting on the “fix that fits” now.



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